Legal access and wallet record terms
Our Legal notice explains the conditions attached to account access, identity details, wallet activity and policy changes. You must provide accurate account information and complete the phone verification step before access is enabled. Availability depends on local law, and you are responsible for checking whether access
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is permitted in your location. We record transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so that account questions can be checked against the correct record. A withdrawal may require an account or identity check before processing. We may restrict
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access when submitted details conflict, when an account is used by another person, or when local rules require action. Read the current Legal notice before opening an account, and contact our support route if a policy statement or account decision needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.